A smiling shopkeeper hands a paper bag to a customer across a wooden counter in a teal shop, with shelves, candy jars, bananas and a Piton in the doorway. All businesses
Your business page

Variety store

Your shop is the one they already trust. Make it easy to find, ask and order.

Where your customers look

Swipe across.

Neighbours and regulars

WhatsApp, Facebook community groups, word of mouth

Busy people who want delivery

WhatsApp messages, phone calls, Facebook

Newcomers and passers-by

Google Maps, Apple Maps, "shop near me"

Your next moves

Pick where you are today.

  1. Put your shop on Google MapsMake a free Google Business Profile with your name, hours, phone and the exact pin.
  2. Set up WhatsApp BusinessIt is a free app; add your shop name, address, hours and a short description.
  3. Photograph your front and shelvesTake 8 daylight photos: the sign, the door, each shelf and the counter.
  4. List your top 20 items with pricesPut them in the WhatsApp catalogue so people stop asking "how much?"
  5. Put your WhatsApp number on the doorPaint or print it big, so every passer-by can message you tonight.
  1. Save quick repliesMake a one-tap answer for "Are you open?", "Do you deliver?" and "Where are you?"
  2. Sort chats with labelsTag each chat as Regulars, Delivery or Waiting for payment so none get lost.
  3. Send a weekly specials broadcastUse a broadcast list; only people who saved your number will get it.
  4. Reply to every Google reviewA short thank-you within a day shows new customers you are awake.

Moves most people miss

Small things that put you ahead.

  1. Add products to your Google profileList your best sellers with a photo and a price, so searchers see them first.
  2. Set holiday hours earlyAdd special hours for Carnival, Christmas and Independence Day before they come.
  3. Use an away messageWhen you are closed, WhatsApp replies for you with your hours and when you open.
  4. Post one "just in" photo weeklyAdd a Google profile post and a Status of one new item, with its price.

Be the answer AI gives

People now ask ChatGPT, Claude or Google's AI things like "Where can I buy ice and bread near me?" AI can only recommend a shop it can read about online.

  • Claim your Bing Places listing ChatGPT search leans on Bing, so a free Bing Places listing helps you get named.
  • Claim Apple Business Connect It feeds Apple Maps and Siri, so iPhone users asking for a shop find you.
  • Write what you sell in plain words Say "groceries, phone top-up, ice, school supplies" and your nearest landmark in your profile description.
  • Keep name, phone and hours identical everywhere Match Google, Bing, Apple, Facebook and WhatsApp, so AI trusts one clear answer.
Ask it like a customer

“Where can I buy groceries and phone top-up near Gros Islet that delivers?”

Ask ChatGPT Ask Claude

Are you in the answer? If not, start with the list above.

Your 7-day plan

Tick each day. Your phone remembers.

0 of 7Tick each day as you go.

Your one line

Fill the blanks. Use it on WhatsApp, Google and Instagram.

Do

  • Show prices on your catalogue
  • Answer messages within the hour
  • Thank every customer who reviews you

Don't

  • Leave your opening hours out of date
  • Use a different shop name on each app
  • Take photos in the dark
All businesses